CEDRIC

BILINGUAL

CEDRIC

adja

PROFESSIONAL

adja

Based in Utah

Hey! Cedric here

👋🏿

Welcome to my personal website! I’m so glad you stopped by. I’m a bilingual professional with a passion for tackling challenges and bringing ideas to life. This space is where you can learn more about my journey, projects, and skills. Feel free to explore my portfolio and achievements. Thank you for visiting, and I hope we connect soon!

Welcome to my personal website! I’m so glad you stopped by.

Welcome to my personal website! I’m so glad you stopped by.

I’m a bilingual professional with a passion for tackling

I’m a bilingual professional with a passion for tackling

challenges and bringing ideas to life. This space is where you

challenges and bringing ideas to life. This space is where you

can learn more about my journey, projects, and skills. Feel free

can learn more about my journey, projects, and skills. Feel free

to explore my portfolio and achievements. Thank you for

to explore my portfolio and achievements. Thank you for

visiting, and I hope we connect soon!

visiting, and I hope we connect soon!

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EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE

OVERVIEW

I’m a results-driven professional with over 8 years of experience in customer success, business development, marketing, social media, and product management.

I excel at identifying growth opportunities, driving product adoption, enhancing client retention, and building tailored solutions that boost revenue. I’m also passionate about crafting compelling stories through marketing, social campaigns, and sales programs that effectively launch products and enhance customer experiences.

But my greatest gift is my ability to connect with people. I’m all about fostering teamwork, respect, and positive energy in the workplace. I bring joy and enthusiasm to every project I'm involved in.

Experience

CIVUP FROM 2024 –PRESENT
CUSTOMER SUCCESS MANAGER
  • Maintained 90% retention rate.
  • Reduced Churn by 12%.
  • Increased Product Adoption by 15%.
CIVUP FROM 2023 –2024
HEAD OF PARTNERSHIPS
  • Built partnerships, increasing project engagement by 25%.
  • Streamlined operations, cutting costs by 15%.
  • Improved stakeholder satisfaction by 20% with KPIs.
TCI BIOTECH FROM 2022 –2023
BUSINESS DEVELOPMENT MANAGER
  • Developed a $12M sales pipeline.
  • Achieved a 15% in lead-to-sales conversions.
  • Enhanced client portfolios.
SHAKLEE CORPORATION FROM 2021 – 2022
FIELD MARKETING COMMUNICATIONS MANAGER
  • Achieved a 10% quarterly sales boost.
  • Increased social media engagement by 20%
  • Strengthened Distributor success.
CIVUP FROM 2019 – 2021
PRODUCT MANAGER
  • Achieved a 20% increase in user retention.
  • Scaled production adoption by 15%
  • Grew user based 10k+ user within the first month.
doTERRA INTERNATIONAL FROM 2016 – 2019
MARKETING & PROJECT MANAGER
  • Boosted search rankings by 30% on Google.
  • Cut print costs by 20% via vendor negotiations.
  • Boosted social media activity by 40%.
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE

Experience

KENECT FROM 2024 – PRESENT
CUSTOMER SUCCESS MANAGER
  • Achieved 90% client retention.
  • Increased revenue from $9M to $13M ARR.
  • Reduced churn by 15%.
CIVUP FROM 2023 – 2024
HEAD OF PARTNERSHIPS
  • Forged 10+ partnerships across multiple sectors.
  • Generated $1M in ARR.
  • Collaborated with elected officials to enhance the app.
TCI BIOTECH FROM 2022 – 2023
BUSINESS DEVELOPMENT
MANAGER
  • Developed a $12M sales pipeline.
  • Enhanced client portfolios.
  • Achieved 90% customer retention.
SHAKLEE CORPORATION FROM 2021 – 2022
FIELD MARKETING COMMUNICATIONS MANAGER
  • Boosted monthly page views to 30k+.
  • Increased loyalty program and event sign-ups by 25%.
  • Achieved 200k+ in monthly sales.
CIVUP FROM 2019 – 2021
PRODUCT MANAGER
  • Grew the user base to over 10,000+ within the first month.
  • Achieved a 25% increase in user retention.
  • Scaled production adoption by 15%.
  • Enhanced platform through targeted UX/UI improvements.
doTERRA INTERNATIONAL FROM 2016 – 2019
MARKETING & PROJECT MANAGER
  • Boosted cross-selling by 40%.
  • Grew follower count across all social media.
  • Saved over 400k annually in print costs.
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS
BY THE NUMBERS

The Numbers

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MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES

COMPENTENCIES

CLIENT SUCCESS

Expertise in building and maintaining strong, trust-based relationships with clients, ensuring a seamless and value-driven customer journey.

01

PRODUCT ADOPTION

Skilled in turning user feedback and market insights into actionable roadmaps, prioritizing impactful features, and accelerating product adoption.

02

DIGITAL STRATEGY

Experience in developing multi-channel campaigns, social media engagement strategies, and content marketing to increase brand visibility, customer engagement, and boost sale.

03

DATA INSIGHTS

Proficient in using data and analytics tools guide strategic decisions, monitor key performance indicators, and optimize retention, engagement, and product adoption.

04

COLLABORATION

Ability to work effectively with diverse teams to align objectives, streamline processes, and deliver measurable outcomes.

05

get in
touch
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS
TECHNICAL SKILLS

SKILLS

Microsoft Office

Microsoft Cloud

SharePoint

Asana app icon

Asana

Monday

Salesforce

ChurnZero

Workfront

WordPress

Marketo

InVision

SEMrush

Ahrefs

Hootsuite

Snowflake

Tableau

Jira

Mailchimp

HubSpot

Adobe XD

Canva

figma app icon

Figma

Sketch

Notion app icon

Notion

  • Microsoft Office
  • Microsoft Cloud
  • SharePoint
  • Asana app icon
    Asana
  • Monday
  • Salesforce
  • ChurnZero
  • Workfront
  • WordPress
  • Marketo
  • InVision
  • SEMrush
  • Ahrefs
  • Hootsuite
  • Snowflake
  • Tableau
  • Jira
  • Mailchimp
  • NotionHubSpot
  • Adobe XD
  • Canva
  • figma app icon
    Figma
  • Sketch
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES
MAIN CORE COMPENTENCIES

EDUCATION

Education
Education
Education
Education
Education
Education
Education
Education
Utah Valley University, Orem, UT
Utah Valley University, Orem, UT
Bachelor of Science (BS) in International Business
2015
Western Wyoming Community College, Rock Springs, WY
Western Wyoming Community College, Rock Springs, WY
Associate of Applied Sciences (AAS) in Business Administration
2011
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE
EXPERIENCE

Let's work
together

GET IN TOUCH
CEDRIC ADJA